How can we help you today?

1. Start a free trial or book a demo.
2. Send your menu (PDF, photos or a link), logo and preferred payment methods to our team on WhatsApp.
3. We build your ordering page, QR codes and payments and send you a preview to check.
4. Approve it and share your ordering link — most restaurants are live within 24 hours.

You don't need any technical skills — our team does the setup with you.

1. Your current menu with prices, categories and add-ons.
2. Your logo and brand colours (if you have them).
3. Dish photos — or book our food photography service.
4. Delivery areas, fees and opening hours.

1. Go to the sign-in page.
2. Enter the email and password for your account.
3. Forgot your password? Use “Forgot password?” on the sign-in page or message us on WhatsApp.

1. Sign in to your dashboard and open your menu.
2. Choose the category, then add a new item or select an existing one.
3. Update the name, description, price, photo and any add-ons.
4. Save — the change appears on your website, app, QR and tablet menus straight away.

Prefer us to do it? Send the changes on WhatsApp and our team will update your menu.

1. Open the item in your menu.
2. Switch its availability off.
3. It disappears from every ordering channel until you switch it back on.

1. Arabic and English are supported with full right-to-left layout.
2. Guests see the menu in their device language and can switch at any time.
3. For more languages, use our menu translation service.

1. New orders appear in your dashboard with a sound alert.
2. Order notifications can also be sent on WhatsApp.
3. Accept the order, prepare it and mark it complete — the guest is updated automatically.

Keep the dashboard open on a tablet or phone at the counter so the sound alert is always heard.

1. Tell our team the areas you deliver to and the fee for each, or set them in your dashboard if your plan includes delivery zone control.
2. Add a minimum order or free delivery above a set amount if you like.

1. Yes. Use your own drivers with the driver app on Growth and Pro, connect a delivery partner, or offer pickup only.

1. We create a QR code for each table, zone or branch during setup.
2. Download the print-ready files and place them on tables, counters or table tents.
3. Each order is tagged with the table it came from.

Your QR codes keep working when you change your menu — no reprinting needed.

1. Make sure the code is printed large enough (at least 3 × 3 cm) with good contrast.
2. Clean or replace worn stickers.
3. Still not working? Message us and we'll send a fresh file.

1. Starter: cash on delivery.
2. Growth and Pro: Apple Pay, Google Pay, Visa, Mastercard and cash on delivery.
3. Card payments go through UAE payment gateways and are paid to your account under the gateway's settlement terms.

1. No. Zapio Menu charges 0% commission. Payment gateways charge their own processing fees.

1. Choose the type of offer — for example BOGO, a coupon code or free delivery over a set amount.
2. Set the rules: dates, minimum order and usage limits.
3. Share it with your guests by push, SMS, email or WhatsApp.

1. Guests earn points automatically on every order.
2. Points are redeemed at checkout for rewards you choose.
3. See restaurant marketing for tiers, referrals and win-back campaigns.

1. Message our team on WhatsApp or contact us with the plan you'd like.
2. We'll confirm the change and any difference in price.

1. All prices are on our pricing page — plans start from AED 5 a day with 0% commission.